Privacy and Cookie Policy

1. Introduction

CTOSlice ("we", "our", or "us") operates the website www.ctoslice.co.uk (the "Service"). This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Data Controller

CTOSlice is the data controller for the personal data we process. You can contact us at:

Email: info@ctoslice.co.uk
Website: www.ctoslice.co.uk

3. Information We Collect

3.1 Personal Data

We may collect the following types of personal data

• Contact Information: Name, email address, phone number, and postal address when you contact us or subscribe to our services
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited
• Usage Data: Information about how you interact with our website, including time spent on pages and click patterns
• Communication Data: Records of correspondence when you contact us
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3.2 How We Collect Information

We collect information through

• Direct interactions (forms, emails, phone calls)
• Automated technologies (cookies, web beacons, analytics tools)
• Third-party sources (social media platforms, business directories)

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Legitimate Interests: For our business operations, marketing, and website improvement
• Contract: To fulfil contractual obligations or take steps before entering a contract
• Legal Obligation: To comply with legal requirements

5. How We Use Your Information

We use your personal data to:

• Provide and maintain our services
• Process enquiries and respond to communications
• Send marketing communications (with your consent)
• Analyse website usage and improve our services
• Comply with legal obligations
• Protect against fraud and security threats

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party companies that help us operate our website and business
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sale

We do not sell, trade, or rent your personal data to third parties for marketing purposes.

7. International Data Transfers

If we transfer your personal data outside the UK/EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK Information Commissioner's Office
• Standard contractual clauses approved by relevant authorities
• Binding corporate rules or certification schemes

8. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specific retention periods include

• Contact enquiries: 3 years from last contact
• Marketing communications: Until you unsubscribe or withdraw consent
• Technical data: 26 months from collection

9. Your Rights Under GDPR

You have the following rights regarding your personal data

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@ctoslice.co.uk. We will respond within one month of receiving your request.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access, use, or disclosure
• Accidental loss, destruction, or damage
• Unlawful processing

Security measures include encryption, secure servers, access controls, and regular security assessments.

11. Cookie Policy

11.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyse website performance.

11.2 Types of Cookies We Use

Strictly Necessary Cookies: Essential for website functionality

• Session management
• Security features
• Basic website operations

Performance Cookies: Help us understand website usag

• Google Analytics (anonymised data)
• Page load times
• Error tracking

Functional Cookies: Enhance website functionality

• Language preference
• User interface settings
• Remember your choices

Marketing Cookies: Used for advertising and marketing

• Social media integration
• Targeted advertising
• Campaign tracking

11.3 Cookie Consent

We obtain your consent before placing non-essential cookies on your device. You can

• Accept all cookies
• Reject non-essential cookies
• Customise your cookie preferences
• Withdraw consent at any time

11.4 Managing Cookies

You can control cookies through:

• Our cookie consent banner
• Browser settings
• Third-party opt-out tools (e.g., Google Analytics opt-out)

Disabling cookies may affect website functionality.

11.5 Third-Party Cookies

Our website may contain cookies from third-party services:

• Google Analytics
• Social media platforms
• Advertising networks

These are governed by the respective third-party privacy policies.

12. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such information, please contact us immediately.

13. Changes to This Policy

We may update this Privacy and Cookie Policy periodically. We will notify you of significant changes by

• Posting an updated version on our website
• Sending email notifications (where appropriate)
• Displaying prominent notices on our website

14. Complaints and Contact Information

If you have concerns about how we handle your personal data, you

1. Contact us directly: info@ctoslice.co.uk
2. File a  complaint with the supervisory authority: Information Commissioner's Office (ICO)
   • Website: ico.org.uk
   • Phone: 0303 123 1113
   • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,     Cheshire SK9 5AF

15. Contact Us

For questions about this Privacy and Cookie Policy or our data practices, please contact us:

Email: info@ctoslice.co.uk
‍Website: www.ctoslice.co.uk